Technical support
Global spare parts, distribution and service
After customers purchase our equipment, we can provide 3D exploded views to customers, and if you wish, we can provide overall installation of crane machinery equipment to enable your crane to start normal operation. After installation is completed, we will conduct whole-machine commissioning and operation inspection of the equipment, and provide you with installation and operation inspection data reports. At the same time, we can also provide professional training for your equipment operators and maintenance personnel. Our professional management team, rich on-site construction experience, strict quality control, and complete installation inspection and acceptance services, will be your quality choice.
●Large spare parts inventories in major regions around the world
●Rapid response to delivery requirements
●Long-term product support services (continuous supply of spare parts for old EUROHOIST lifting equipment)
●Global technical service centers
●All EUROHOIST technical personnel have passed high-standard skills training
●Full-coverage technical support from the UK design team
EUROHOIST never compromises on quality
To meet the new ISO 9001 quality management system and ISO 45001 occupational health and safety management system.
All our products undergo strict testing and are commissioned to the greatest extent possible to ensure 100% performance.
Lifecycle care
EUROHOIST's crane maintenance approach is built on lifecycle care, a comprehensive and systematic maintenance method supported by world-leading tools and processes. Lifecycle care achieves higher equipment lifecycle value by improving productivity through increased uptime and reducing downtime costs.
Remote diagnostic services
After our commissioning experts obtain on-site work and fault information on the remote system, they can provide timely and correct troubleshooting diagnosis and guidance so that the crane can resume use as soon as possible. The vast majority of machine and equipment faults can be resolved by EUROHOIST's domestic after-sales engineers or foreign engineers stationed in Shanghai, China.